Company : HCL Technologies

Location : Chennai

Experience : 0 – 1 yrs
Key Skills : system Administrator

Job Description

Company: HCL Technologies

Company Website: www.hcl.com

Position: System Administrator

Job Location: Chennai

Salary Package : 1.80 LPA

Walk-in Date : 10th January 2015, Saturday

Interview Time: 10 AM

Eligibility Criteria:

2013/2014 Batch B.tech/BE/ (Branches – EEE, CS, IT, ECE, E&I)/BCA/BSc/MCA
50% throughout in academics
No standing arrears
Willing to relocate anywhere in India/Abroad
Willing to sign the Service Agreement as applicable
Willing to work in 247 environment

Job Description -:

#Respond to and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps. Provide level 1 support and perform other activities based adhering on SOPs/work instructions
#Responsible for activities relating to the evaluation, analysis, setup of PC-based software products (e.g. word processors, spreadsheets, presentation graphics, database management systems, electronic mail, and communications), client software & basic network connectivity problems within SLA (If any)
#Use the Incident Management System to document information and manage problems and work requests and their respective resolutions and circumvention’s
#Analyze, acknowledge & record each & every alert in the monitoring tools & handle the alerts as per their impact
#Administer and provide User account provisioning & activities
#Assign work orders / incidents to appropriate support teams and follow up until closure.
#Route problems to internal 2nd and 3rd level IT support staff
#Escalate complex problem to appropriate support specialists
#Routine maintenance updates with other IT staff and business units
#Initiates, Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution
#Provide hardware / software / network problem diagnosis resolution via email/chat/ telephone/web, Monitoring & Management of various IT Infrastructure components for customers end users
#Identify, evaluate and prioritize customer problems and escalations
#Participate in on-going training and departmental development
#Ready to work in rotational shifts, 24 x 7 shifts to provide monitoring of IT infrastructure support

Walkin Venue:

Tagore Engineering College,
State Highway 121, Rathinamangalam,
Chennai 600048
Tamil Nadu

Interested & Eligible Candidates can directly walkin to the above mentioned venue on 10th Jan 2015

For More Job Details : Click Here

Company Website: www.hcl.com