Technical Support Analyst Jobs in Bangalore - Epicor Software

Job DetailsnDate of posting: 30 Jul 18nnEligibility : nnBE/B.Tech (CS/IT/IS/ECE/EEE),BCA, from 2017- 2018 batch with 60% throughout academics.nnJob Role:nAs a Web Technical Support Analyst you will be focused on providing system support services to Epicor clients. Technical Support Analyst, provide application support via phone/email/Webn nAs a member of Epicor Support Team you will be based in our recently opened India Technology Centre, so you will take part in Epicor next success story from the very beginning as we are building up our new tech campus in Bangalore.n nIn this position you will gain a deep understanding of both the product you support and the train on the technologies used to bring our software applications to life.n nYou will have ideally:nPHP, HTML Language, CSS and ability to create and run SQL queries.nAdditional technical knowledge of network environments and/or multiple operating systems will be highly valued.nDirect interaction with customers, assisting with the support and troubleshooting of ecommerce web sitenMicrosoft administration, Microsoft IIS and SQL Server, including database maintenance Understanding and adhering to escalation paths so that issues are resolved in conjunction with outlined SLAsnProvide timely and accurate updates and ticket notes to keep clients informed of progressnOpen to work in Night ShiftnInterview process:nVersant Communication RoundnOnline AptitudenTechnical RoundnSalary : 5 LPAnJob SummarynnJob Type : Full TimenJob Role : IT Software-EngineernJob Category : IT/Software,Analyst / Analytics,Logistics / TransportationnHiring Process : Face to Face Interview, Group DiscussionnWho can apply : FreshersnAbout Epicor SoftwarenEpicor is a global leader delivering innovative, award-winning software solutions to the Manufacturing, Distribution, Retail, and Service industries. With more than 40 years of experience and customers in over 150 countries, Epicor placed firmly as ‘Visionary’ by Gartner in the magic quadrant.nnEpicor promotes growth on every level: for our customers by providing flexible, industry-specific business solutions, and for our team members by empowering them to apply their individual expertise to shape our company's visionary software.nnWe offer an open and supportive environment where you can be yourself and develop your career in a creative and dynamic setting where new opportunities are as accessible to you as your leadership team is.nnFor Apply : https://www.freshersworld.com/jobs/technical-support-analyst-jobs-in-bangalore-epicor-software-455206